Refunds & Cancellations

Stallholder cancellation information is below. Ticket bookings use the conditions shown for their event; equipment hire uses the arrangements agreed with your quote.

Stallholder terms Ticket conditions Equipment hire

These conditions do not exclude rights that cannot lawfully be excluded under New Zealand law. Read Consumer Protection’s event-ticket guidance.

Cancellation Policy

How to Cancel Your Booking

All cancellations must be submitted in writing via email to hello@chrisfordevents.nz

Email Cancellation Request

Refund Policy

Please note that cancellations received within seven (7) working days prior to the market date are non-refundable.

Important: The 7 working day policy ensures we can manage stallholder spaces effectively and maintain event quality.

Event Cancellation by Chris Ford Events

If Chris Ford Events cancels an event (e.g., due to extreme weather or unforeseen circumstances), stallholders will be advised directly

Refund or transfer options will be communicated to all affected stallholders

Note: We will always try to provide as much notice as possible and work with stallholders to find suitable alternatives.

Need Help with Your Cancellation?

If you have any questions about our cancellation policy or need assistance with your booking, don't hesitate to get in touch.